Seller activation terms

Seller verification and activation are free. There is no separate €30 seller charge. The success commission is 5% of the item price excluding delivery; applicable VAT and billing conditions are described at Fees and payments. Listings can be published after successful verification.

Automation uses authoritative sources and verified provider signals. Self-declarations do not auto-approve; mismatches go to manual review.

Refusal or suspension states reasons, missing evidence, and appeal route.

Consumers generally have 14 days from contract conclusion to withdraw. A request to begin verification immediately does not by itself end that right. Any compensation is possible only under BGB section 357a(2) and only proportionately for service supplied before withdrawal. The electronic function at Withdraw from contract also covers Seller Activation; email, post and the statutory model form remain available. The receipt confirmation does not predetermine the amount or conditions of a refund.

The platform may grant a global free period for existing and new accounts, a period following registration or an individual benefit. Free buyer access and waiver of seller commission are separate benefits. Applicable services and expiry dates appear in your account. Durations in months are calculated in calendar months from the start of the relevant benefit. Seller verification and account restrictions still apply. Buyers pay sellers directly for goods and shipping; these are not free platform services.

Orders opened during a seller commission waiver remain commission-free even if receipt of payment is confirmed later. Existing invoices remain payable. Disabling new registration benefits does not shorten previously granted periods. Ending a global period or individual benefit early changes future eligibility while preserving the history of commission-free orders. After expiry, the regular terms apply: 5% seller commission excluding shipping and €30 buyer access for 12 months. Previously purchased access remains valid until its own expiry. There is no automatic charge or renewal.

When trial participation is enabled, a buyer can unlock 3 different auction lots free of charge per period. By default, the allowance renews every 30 days from the start of trial participation. Your account shows the current interval and next renewal date. The platform may change the interval or disable new trial participation. Further bids on already unlocked free lots do not use another slot and remain available when trial access is disabled, unless the account is restricted. Unused slots do not accumulate. When the allowance is exhausted, buyers can wait for renewal or purchase annual access separately.